Thursday, June 15, 2006

Tagged!

Here are the rules:
1. The tagged victim has to come up with 8 different points about his/her perfect lover.
2. Have to mention the gender of his/her perfect lover.
3. Tag eight other victims to join this game and leave a comment on their blog.
4. If you are tagged the second time. There is NO need to do this again.
5. Lastly, most importantly, HAVE FUN DOING IT.

My Perfect Lover Must:
Kekasih Sempurna Saya Mestilah :
1. Boleh diajak berbicara tentang semua perkara bersama-sama (dari merapu2, hal intelek, isu-isu semasa, idea, etc.)
2. Menghormati pandangan saya! (kompem saya akan hormat pandangan dia juga)
3. Banyak persamaan dengan saya dari segi peribadi dan pandangan :)
4. Suka mencuba pelbagai aktiviti yang tak penah dibuat (e.g. mengembara, mencuba makanan baru, hiking, mountain-climbing, scuba diving, menonton teater, etc.) dan akan mengajak saya bersama secara spontan!
5. Tak malu mempamerkan SAYANG nya pada SAYA kepada orang lain ;)6. Seorang penyabar kerana saya selalu berubah emosi secara tiba-tiba :p
7. Mempunyai ketahanan dari segi fizikal, mental dan emosi (jangan dugaan sket je, terus melatah!)8. Boleh buat saya rasa selamat, gembira dan bahagia sehingga akhir hayat!

Okey.. this TAg stops here coz semua dah penah dapat! :P

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Monday, June 12, 2006

Behind The Superb Service There Is A Hassled, Annoyed Lady

One of my boring and most hateful work is answering enquiries from customers via email. You can't begin to imagine how exasperating it is to deal with people who are too lazy to read available information but find it more convenient to just hit the 'Ask Us' button. If the info is not there, fine. Go ahead and ask me. If the info is unclear, fine. I don't mind to help. That's why I'm here.

But what about if the info is there, well-explained and easy to understand even by a five-year-old kid? What about if you spend a long time compiling the info for the convenience of your customer so they can immediately view it without requesting for it and STILL get enquiries about it to be delivered personally to an email address? What other excuse can these bunch of buggers give except that they're too lazy to read and too kiasu with the 'Ask Us' button?

These attitude really annoys me, like crazy in fact. But if I can't not answer these lazy people, I can, within my freedom as an individual entity who has to deal with these mentally-challenging people, criticize these bunch of species.

Because I thought our customers can't find the info they are looking for in our previous dull and static website, I took up a three tireless months of compiling information, data and conducting surveys on best sites all over the globe to come up with a beautiful, interactive and information-driven website. All that our customers need to know are just at their fingertips. Even the most frequently asked questions (FAQs) are updated constantly to ensure customers' enquiries are attended to instantly. It least occured to me that they don't look for answers, they wait for answers to come to them. Too lazy to read and skim for the info they want and because they almost instantly get the reply, users will continue to email me redundant questions.

I got so annoyed recently when I received this email:

'Can you please tell the timing for the follwoing break ups: -

1) How much time will it take to reach from station A to reach Point B.

2) Is Point B same as B Station? If yes, is it ok if I reach B station directly?

3) How much time it normally takes at Point B?

4) And if I can reach B station directly, I assume that I can take a bus from Point B to reach Point C?

5) How much time will it take to reach from Point B to Point C.

6) How much time it normally takes at Point C?

7) How much time it normally takes to reach Point D from Point C?

8) How much time it normally takes to reach Point E from Point D.

Above information will help me to make some idea about the time I need to finally reach Point E from Point A. I have to be there at 9.00 pm.

Note to teachers: This is what you get when you raise kids who are exam-oriented. Sampai besar pun still require to be spoon-fed. These questions are akin to 'Encik, ujian ni masuk bab berapa? Bab 1 tu keluar tajuk yang mana satu? Berapa soalan dari tajuk ni? Nak kena baca buku teks je ke atau kena carik rujukan lain?'

You can't help getting asthma attack if you deal with this sort of people every single day. Even people who don't have to deal with them will get cross-eyed when they come across these qs. To make it simpler for you guys out there, this fella wants to get from Point A to Point E. A normal person would want to know the average time to get from Point A to Point E without bothering to drill into too much details. From this info, he/she will basically calculate what time to start the journey in order to make it at Point E before 9 pm. This average time (during peak hour and off- peak hour) is already available in the website anyway. With this knowledge, and with the procedures spelt out clearly in the website, normal average person doesn't have to ask anything anyway.

After all, it's just a 3 hours travel, not Amazing Race episode or even the making of Mission Impossible 4. I can just imagine this Tom Cruise-wannabe painstakingly putting these info into his latest technology digital watch with a Mission Impossible theme song playing in the background and a female voice who tells him:

'You have 2 hours 59 minutes to accomplish the 'Point E Mision'...' A hologram map appears behind his highly-sophisticated eyewear.. 'quickly jump onto the red bus! you have 2 minutes to be at Point B...' more high-pitched Mission Impossible theme song, '... Next step requires 4 minutes 39 seconds to accomplish. Be careful! Don't lose the red bus.' and there'd be snipers who'd try to gun him down to stop him from getting to Point E to make it more challenging, until he arrives at Point E, 'Mission accomplished.' Trettet teretettet...

To this kind of person, I would recommend 'A Complete Guide of Travel Planning for Idiots' before you even hit the 'Ask Us' button. I'd be sorry to anybody in other part of the world should this person try to venture beyond this country's boundary.

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Thursday, June 08, 2006

Laptop dan Cek

Hrmmmmmm...... Grrrrrrr.... #!%$&^@

Mcm tu la yang aku rasa bila aku start laptop aku pagi tadi. 'Krreeekkkkekke..' Poof! Skrin jadi blank. Nasib baik keja yang aku buat sampai pukul 3 pagi tadi aku dah save kat dalam Cute Little Kotak muzik aku. Hampehs betul!

Sepanjang pagi tadi, sambil batuk2 aku sempat membebel2 kat laptop aku tu. Ni dah kali kedua bendalah ni berlaku. Cenggini aku kene gi Low Yat lagi la. Haissshhh! Menyusahkan tol!!!

Masa lunch, aku turun beli sandwich sebab masih tak de mood disebabkan laptop tu. Aku tengok ader orang tengah wat demonstrasi kat tingkat bawah tu. Isu AUKU. Isk?? Takkan buat demo sampai kat sini? Aku tengok ader keta polis. Aku pun malas nak layan.

Sepanjang arinih aku busy menyiapkan surat kepada PM. Trump tak puas hati ngan draf surat oleh dua orang manager yang dier soh buat sebelum tu, so last resort as usual soh aku ler! Ha-la-mak... Aku dah la tengah on drug nih, makan ubat batuk. Nak berfikir pun payah. Tapi dalam kepayahan tu, sedar-sedar dah 4 muka surat aku karang. Ni tengah nak kene siapkan sebab Trump nak arinih jugak (yalah, yalah.)

Tengah khusyuk mengarang ayat yang power gilosh, tetiba aku dengar ofismet aku gelak sakan. 

'Adei la... ader gak org cenggini...'

'Apsal?'

'Orang ni nak bayar kat kita RM6. Pastu dier courier kan cek RM6 ni, harga courier tu lebih mahal dari cek yang dier nak bayar tu. Courier je RM6.90..!'

Aku pun boleh tergelak sekali. 

Macam2x..!

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Wednesday, June 07, 2006

Terima Kasih Sumer!

Akhirnya, berlalulah sudah hari lahir aku yang ke 24...

Hmm. Sebenarnya, tahun ni hari lahir aku tak semeriah tahun2 sudah. Kalau 2 tahun lepas, hosmet2 aku wat surprise party (aku ingat lagi waktu tu Kak Za ditugaskan untuk mengunci aku dalam bilik supaya aku tak kuar, tapi last2 aku yang kunci dia dalam bilik. Jadik plan tu dah berubah sket, tapi still surprise gak sbb yang lain sumer berjaya membawa lakonan selamba badak sampai aku pun x saspek apa2...) dan tahun lepas member2 opis bawak keluar makan beramai2 sambil belanja kek besday (Ainie yang buat ;p), tahun ni pulak aku jatuh sakit dan sesorang terbaring di bilik layan perasaan syahdu. Huhu...! Rindu giler kat kawan2 kat Johor tu!

Semalam, aku terpaksa balik awal sebab demam still tak reda. Jadi aku pun gi klinik dan amik MC. Pastu aku just tengok tv dan tido. Nasib baik arinih dah ok sket, tapi suara dah macam suara orang tua! Kelakar betul.

Di sini aku nak senaraikan orang2 terawal sms ucapkan Hepi Besday kat aku ;):

1. Anip Poyo - sebulan awal (sebab dier ingat besday aku 6/5, padahal besday aku 5/6. Huhu..! masalah kompius)

2. Fiza - sehari awal (sebab dier ingat hari Ahad tu dah 5 hb :p )

3. Mak aku - love u so much la mak!

4. Agath - best friend aku ;) Besday dier sehari awal..

5. Anip Poyo - sekali lagi..

6. Kakak aku - thanks, sis! ;)

7. Bib - roommate masa kat UTM

8. Haiza - roommate gak

9. Jen - dalam komplen2 sempat gak wish aku 'Hepi Besday'

10. Ricky - ofis mate kat Johor sebab dulu masa dier offer nak jual hp kat aku, aku sempat taruk reminder besday aku kat hp dier. wahahaha!

11. Mat Pae - coursemate yang bakal sambut besday besok..

12. Fiza - sekali lagi sebab kesilapan teknikal so dier nak jadi org plg last plak wish besday

13. Ayah aku - huhu, ingat gak dier besday aku.

14. Sze Yen - senior debater dulu.

Thanks gak kat Dilla, Aini & Junaidix sbb kasi besday wish kat dalam email.

Thanks kat Amy Maria & Wai yang kasi testimonial kat Friendster.

Thanks kat Abby sbb kasi dompet syiling yang comel ;) dan kat 'Bhai' yang kasi teddy bear.

Thanks kat member2 blog yang wish kat tagboard.

Timecey kat sumer yang ingat besday aku :)

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Monday, June 05, 2006

Happy Birthday To Me.

It was a crappy day, it was a crappy, crappy day. I had come down with a terrible sore throat, and occassional sniffs. The nite before had started wonderful, when my school chum, Abby came down to KL for training and I had spent the nite bunking in her hotel room. We caught up with each other's news. Who's she dating, who is who's dating, who is doing what etc. Throughout the nite, I began to experience the worst ever feeling since I dunno when. I huddled under the blanket, half asleep and half awake. I had a nightmare. I dreamed I was screaming myself hoarse at someone for being mean to me.

'You think I do this on purpose, you scum, you bad-mouthed me behind my back and you expect I could take it just like that??'

I woke up feeling like someone had rubbed the grittiest sandpaper on my throat until it felt raw that it was hard to swallow.

I was late for work because the housekeeping staff took her own sweet time delivering the iron, and bloody KL road, confusing me. I had to make a detour to reach somewhere familiar. Like I need another reason to be 'happy' today, huh, I thought darkly.

Work was well, work. Bloody Business Development people. You want a good product, give us something worthwhile la, how can you expect we deliver you gold when you give us crap? Like crap. I felt like jumping off the building. I was that exasperated.

Me: Your boss wants us to put how many bloody parking bays we'll have.
Chairman: Or you can manually count the parking bays.
Me (totally gave up): Whatever, just give me something. Why can't you be decent to me on my birthday? I have a crappy day you know?
Chairman: (mumbled something I can't hear)
Me: Yeah, whatever.

In the afternoon, I went in two presentations. They were like, *unspeakable stuffs*.

Trump to me: Anything you want to comment?
Me (rubbing my burning forehead, and feeling my throbbing temple): I like the music, you know, but it's like, disjointed. I felt something was not explained, the link was missing.
(2nd presentation)
Trump to me: Anything?
Me (shrugged in surrender): No.

Then, there was the time out zone, when I went for aerobic for half an hour. Then finally sitting here, staring at the monitor.

It could be any other day. It could be last year, or last month, or last day. But it had to happen today.

Under my breath, I sang tunelessly, 'Happy Birthday to me, happy birthday to me. Happy birthday to me. Happy birthday to...' at this point of time, I saw an incoming email from a passenger with a long, long list of questions which looked familiar. '... crap.' Don't they ever read the FAQs? Why the fish head curry do I bother to prep a FAQs page if nobody bothered to read it???

I think I'd better go back and sleep until next year.

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